# Add an item with a photo

> Take or upload a photo and let AI fill in the name, brand, model and category, then save the item with a value.

- Source: https://www.claimfrog.com/help/add-an-item-with-a-photo
- Product: Claimfrog, the home inventory app for insurance claims
- Topic: Adding items
- Plan: Included on every plan, including Free.
- Updated: 2026-10-24

Adding items one at a time is the most accurate way to document your most valuable things. Start with a photo: it is your proof of ownership, and AI uses it to fill in the details for you.

## Steps

1. Open **Items** and click **Add Item**.
2. Under **Photos**, click **Take photo** (on a phone) or **Upload** (or drop photos onto the box). Add a few angles, plus a close-up of the serial-number label if there is one.
3. Click **Detect**. AI identifies the item in your newest photo and fills in its name, brand, model and category. Fields filled by AI show an **AI** badge: check them before saving.
4. Choose the **Room** and check the **Category**.
5. Enter a **Replacement Value** (what it would cost to buy new today). On Premium you can click **Value** to get an AI estimate from real retailer listings. See [Estimate replacement value](https://www.claimfrog.com/help/estimate-replacement-value).
6. Open **More details** to add the purchase price, date and place, serial number, receipt, tags or a description.
7. Click **Save**, or **Save & add another** to keep the same room and category for the next item.

Only the **name, category and a value** (replacement value or purchase price) are required. Photos and receipts are what make an item claim-ready.

## The completeness meter

As you fill in the form, a meter shows how claim-ready the item is and what to add next: a photo, a value, a receipt, then the serial number. When it's full, the item has everything an adjuster typically asks for.

## Good to know

- **Detect automatically.** Turn on **Detect automatically when I add a photo** to skip clicking **Detect** each time.
- **Several things in one photo?** On Free, pick the one item you want to add. To add every item in a room at once, use [room capture](https://www.claimfrog.com/help/capture-a-whole-room) on Premium.
- **Duplicates.** If a similar item already exists in that room, Claimfrog asks whether to **Increment Quantity** on the existing item or **Add as New Item**. If you added new photos or a receipt, choose **Add as New Item** to keep them.
- **Adding several plain items?** If you paste a list into the name field, Claimfrog offers to switch to [Add a list](https://www.claimfrog.com/help/add-a-list-of-items).
- **Shared property?** You need the Editor role to add items. Viewers see a **View only** badge.

## Troubleshooting

- **"The AI could not identify anything in this photo."** Try a closer, well-lit shot of one item, or type the details yourself.
- **iPhone (HEIC) photos.** Some browsers can't preview or analyze HEIC photos. They are still saved as originals. For AI detection, take the photo in the app, or set your iPhone to **Camera › Formats › Most Compatible**.
- **"File is larger than 10 MB."** Photos must be under 10 MB each.