# Get help and send feedback

> How to reach the Claimfrog team, report a problem or suggest a feature.

- Source: https://www.claimfrog.com/help/contact-support-and-feedback
- Product: Claimfrog, the home inventory app for insurance claims
- Topic: Account, billing and privacy
- Plan: Included on every plan, including Free.
- Updated: 2026-10-24

## From inside the app

The quickest way to reach us is the **Feedback** button at the bottom left of every page in the app, or **Feedback / Help** in your profile menu (top right).

1. Describe the problem or idea. Mention what you were doing and what you expected to happen.
2. Click **Send Feedback**.

We automatically include your account and the page you were on, so you don't need to explain where you were. You'll get a copy of your message by email.

## By email

Write to [hello@claimfrog.com](mailto:hello@claimfrog.com).

## Before you write

Search this help center: most questions about adding items, claims, plans and billing are answered here.

## Good to know

We can't give advice about your insurance policy or tell you what your insurer will pay. For that, talk to your agent, broker or insurer.