# Upgrade, change or cancel your plan

> Move to Premium or Business, switch between monthly and yearly billing, update your card, see invoices or cancel.

- Source: https://www.claimfrog.com/help/upgrade-or-cancel-your-plan
- Product: Claimfrog, the home inventory app for insurance claims
- Topic: Account, billing and privacy
- Plan: Included on every plan, including Free.
- Updated: 2026-10-24

Billing is handled securely by Stripe. Claimfrog never sees or stores your full card number.

## Upgrade

1. In the app, click **Upgrade** in the header, or go to [app.claimfrog.com/upgrade](https://app.claimfrog.com/upgrade).
2. Choose **Monthly** or **Yearly**. Yearly saves you two months.
3. Click **Upgrade** on the plan you want and complete the Stripe checkout.

New features switch on as soon as the payment goes through. Everything you've added stays exactly as it is.

## Change plan, update your card, see invoices or cancel

1. Click your profile (top right) and choose **Profile**.
2. Under **Billing & subscription**, click **Manage subscription**.
3. Stripe's secure customer portal opens. There you can switch plans, change your payment method, download invoices and receipts, or cancel. The portal shows when any change takes effect.

## What happens when you move to a lower plan

- **Nothing you've added is deleted.** Items, photos, claims and reports stay.
- Features from the higher plan lock. For example, on Free you can still see tags but not edit them.
- If you have more properties or collaborators than the new plan allows, nothing is removed. You'll see a reminder, and you can't add more until you're within the limit or upgrade again.

## Good to know

- Payment receipts and failed-payment notices come from Stripe by email.
- Questions about a charge? Email [hello@claimfrog.com](mailto:hello@claimfrog.com).