What's in the claim package PDF

Insurers usually ask for a list of everything you lost, with values and proof. Claimfrog's Insurance Claim Package gives them all of it in one document you can download from claim mode.

What's inside

1. Policyholder & property: your name, contact details and the property address.
2. Insurance: your insurer, policy number and agent.
3. Loss details: the type of loss, the date and your description.
4. Rental stay (guest damage claims): platform, guest, reservation code and dates, plus the before-and-after photos from the stay check.
5. Summary: number of items and total replacement value.
6. Items: a table of every affected item with its value.
7. Item details and photo evidence: each item's brand, model, serial number, purchase details and up to three of its original photos.

On Premium and Business, the package also includes the estimated actual cash value.

Why it holds up

• Only photos you took are included. AI illustrations and store images are left out, and the package says how many were excluded.
• Each photo is printed with its SHA-256 fingerprint, computed from the original file when you uploaded it. An adjuster can check that a photo hasn't been changed since.
• Every page is numbered and labeled with the property.

Tips

• Building the PDF can take a little while if there are many photos. Keep the page open until it downloads.
• Want the adjuster to see everything online, including receipts? Send a read-only link as well.
• Need a full inventory rather than a claim? Use the inventory report.