Track and update your claims

Every claim you start in Claimfrog is listed on the Claims page with its status, item count, value and the date you created it.

Statuses

• Draft: you're still preparing it.
• Filed: you've submitted it to your insurer or the platform.
• Closed: it's settled.

Update a claim

1. Open Claims.
2. Click Open to change the details or affected items, then Save claim.
3. Click More actions (⋯) for:
   • Mark as filed: add the Claim number your insurer or the platform gave you. It then appears on the claim package and on shared links.
   • Mark as closed when it's settled.
   • Reopen as draft if you need to change it again.
   • Delete draft to remove a draft. Your items and photos are not affected.

Good to know

• Add new evidence (photos, receipts) to the items themselves. The claim always uses the latest version of each item.