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Claimfrog

Help Center

How can we help?

Step-by-step guides for building your inventory, staying covered and filing a claim.

Getting started

Create your account, set up your property and see what each plan includes.

Adding items

Photos, AI detection, room capture, lists, spreadsheets, barcodes, values and receipts.

Organizing your inventory

Search, filters, rooms, categories, tags and bulk edits.

Values and coverage

Replacement value, ACV, coverage alerts, readiness score and hazard checks.

Claims

Claim mode, the claim package, adjuster links and what to do after a loss.

Reports and exports

Inventory reports, PDF and CSV exports.

Short-term rental hosts

Host mode, stay checks, guest damage claims and booking calendar sync.

Sharing and properties

Invite people, roles, multiple properties and the audit log.

Account, billing and privacy

Profile, passwords, plans and billing, deleting data and how we protect it.

Still need help?

Ask our assistant for an instant answer. Or reach a person: in the app, use the Feedback button at the bottom left of any page, or email us.