Get help and send feedback

From inside the app

The quickest way to reach us is the Feedback button at the bottom left of every page in the app, or Feedback / Help in your profile menu (top right).

1. Describe the problem or idea. Mention what you were doing and what you expected to happen.
2. Click Send Feedback.

We automatically include your account and the page you were on, so you don't need to explain where you were. You'll get a copy of your message by email.

By email

Write to [email protected].

Before you write

Search this help center: most questions about adding items, claims, plans and billing are answered here.

Good to know

We can't give advice about your insurance policy or tell you what your insurer will pay. For that, talk to your agent, broker or insurer.