Upgrade, change or cancel your plan

Billing is handled securely by Stripe. Claimfrog never sees or stores your full card number.

Upgrade

1. In the app, click Upgrade in the header, or go to app.claimfrog.com/upgrade.
2. Choose Monthly or Yearly. Yearly saves you two months.
3. Click Upgrade on the plan you want and complete the Stripe checkout.

New features switch on as soon as the payment goes through. Everything you've added stays exactly as it is.

Change plan, update your card, see invoices or cancel

1. Click your profile (top right) and choose Profile.
2. Under Billing & subscription, click Manage subscription.
3. Stripe's secure customer portal opens. There you can switch plans, change your payment method, download invoices and receipts, or cancel. The portal shows when any change takes effect.

What happens when you move to a lower plan

• Nothing you've added is deleted. Items, photos, claims and reports stay.
• Features from the higher plan lock. For example, on Free you can still see tags but not edit them.
• If you have more properties or collaborators than the new plan allows, nothing is removed. You'll see a reminder, and you can't add more until you're within the limit or upgrade again.

Good to know

• Payment receipts and failed-payment notices come from Stripe by email.
• Questions about a charge? Email [email protected].