Scan a barcode

Scanning the barcode on a box or label is a quick way to record exactly which product you own.

Steps

1. Open Items and click Add Item.
2. Click Scan barcode and allow camera access when your browser asks.
3. Point your camera at the product's UPC/EAN barcode. When it's read, the code is saved in the UPC / Barcode field.
4. On the Business plan, Claimfrog looks up the product and fills in its details. You can also click Look up product to run the lookup on a code you typed.

Good to know

• No camera, or scanning not working? Type the number under Or type the barcode number and click Use code.
• The scanner is included on every plan. Automatic product lookup is a Business feature.
• A barcode identifies the product model, not your specific unit. For high-value items, also record the serial number. See Receipts and serial numbers.

Troubleshooting

• "Camera access was blocked." Allow camera access for app.claimfrog.com in your browser settings, then try again.
• "UPC Not Found." Not every product is in the lookup database. Enter the details yourself.